Terms of service.
Each sign is crafted from materials that have been carefully selected and may contain different grains, stains and knot variations. Your sign will be hand stained and painted with care. Every piece of wood will take the stain process differently, creating unique results.
By submitting your order, you agree that all information provided to us by you is accurate, all spelling has been double checked and verified as no changes can be made 24hrs after the order is processed.
All renderings, photos, products, fonts are owned by Maple and Grain and can not be redistributed, modified or sold without our explicit consent.
All quotes and rendering are subject to change up until price is paid in full, based on fluctuating shipping and supply costs.
Maple and Grain has full ownership of all renderings and final product photos. All custom order rendering can be recreated and sold to other customers at Maple and Grain’s discretion with the exception of company logos.
Privacy Policy
Customer information will be securely stored for use during your order process. We do not have access to payment information, it will not be collected or stored. All information including but not limited to (Name, address, email, phone number) will only be used to complete a customers order or to reference a previous purchase. Your information will not be shared or sold. If you opted in for marketing you will receive the occasional newsletter email, if you choose to opt out, you can unsubscribe at any time.
ReturnPolicy
All sales are final for (Deposits, Custom Orders, Personalized Orders)
For standard orders, you have 24hrs to cancel after submitting your purchase, after that time all sales are final and can not be refunded. If there is an issue with your product, we will be more than happy to assist you in making necessary alterations or adjustments, some charges may apply depending on the situation.